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Leave requests

What it's for​

Leave handles time off: staff request it, managers approve or decline it, and approved leave appears on the shift planner automatically so nobody gets rostered while they're away.

Where to find it​

In the Workforce hub, choose the Leave tab.

WebRequesting leave, and a manager's pending approvals.
Requesting leave, and a manager's pending approvals.

Request leave (staff)​

Under New leave request:

  1. Choose a Type — Sick, Casual, Unpaid, or Planned absence.
  2. Set the From and To dates.
  3. Add a short Reason.
  4. Choose Submit leave request. Your manager is notified.

You can cancel your own request while it's still Pending.

Approve leave (manager)​

Under Pending approvals, review each request, optionally add a Manager note, and choose Approve or Reject. Approved leave is blocked out on the shift planner right away.

Requests show as Pending, Approved, or rejected.

Worked example​

A server needs Friday off. Priya opens Leave, sets Type to Planned absence, From and To to Friday, adds a reason, and chooses Submit leave request. Her manager sees it under Pending approvals and taps Approve — Friday is now blocked for Priya on the planner.

Tips & things to watch​

  • ✅ Approve promptly — approved leave immediately protects the person from being rostered.
  • ✅ Use the manager note to record why something was declined.
  • ⚠️ Cancel only works while Pending — once approved, ask a manager to adjust it.